Content Contribution, Moderation and Approval (CMAP) Policy

1. Purpose

AIIMS Bilaspur is committed to publishing accurate, authentic, accessible and up-to-date information on its official website. This policy establishes a standard process for content submission, verification, approval, publication and updating.

2. Scope

This policy applies to all website content, including:

  • Institutional information, departments and faculty details.
  • Notices, circulars, recruitment, tenders and academic updates.
  • Hospital services, public advisories, news and events.
  • Policies, reports, photographs and downloadable documents.

3. Roles and Responsibilities

  • Content Contributor: Prepares accurate content and supporting documents.
  • Content Moderator: Checks accuracy, completeness, formatting and compliance.
  • Content Approver: Authorises content before publication.
  • Website Administrator: Publishes approved content and verifies the live page.

4. Submission and Approval Procedure

Content shall follow the prescribed workflow: Preparation → Verification → Approval → Publication → Review. Unverified or unauthorised content shall not be published.

5. Content Quality and Standards

  • Content must be accurate, relevant, clear and professionally written.
  • Dates, references, attachments and validity periods must be verified.
  • Accessibility, copyright, privacy and confidentiality requirements must be respected.
  • Patient information shall be published only where legally permitted and appropriately authorised.

6. Multilingual Content

Translated content must convey the same substantive information as the approved original. Important updates should be coordinated across available language versions.

7. Corrections and Withdrawal

Incorrect, outdated or incomplete content shall be corrected, updated or withdrawn after appropriate verification and approval.

8. Records and Accountability

Submission, approval, publication and correction records shall be maintained according to institutional procedures.

9. Policy Review

This policy shall be reviewed periodically or when applicable Government guidelines, laws or institutional procedures change.

10. Approval and Implementation

This policy shall take effect upon approval by the competent authority of AIIMS Bilaspur. The Web Information Manager shall coordinate its implementation.

Policy Owner: AIIMS Bilaspur
Administrative Coordination: Web Information Manager
Effective Date: To be notified after approval